Riadov Systemsprocess automation
UAENPLRU

CRM, ERP and bots

Requests, clients, work stages, accounting and reports in one system built around your process, with a messenger bot for quick access.

Discuss your task

What gets automated

  • Taking requests from Telegram, a website form and email
  • Assigning requests to staff with an availability check
  • Statuses, client history, statistics for any period
  • Cost and document accounting as an ERP module
  • A client portal and card payments via Stripe
  • Customer support through a bot without sharing your account

How it works

01

Roles and stages

Who does what and which statuses a request goes through.

02

First version

The most important scenarios, on your examples.

03

Launch

Your team starts working in the system, and we stay close.

04

Refinement

The system adapts to how your team actually works.

Case studies

Home appliance repair service · 10 techniciansRequests no longer get lost in a notebookRead the case study →Customer support in TelegramCustomer support without sharing your accountRead the case study →Classifieds community (flea market)Listings get reviewed without manual routineRead the case study →Car owners' clubA paid topic in a Telegram groupRead the case study →Company · brand · personal projectA business card bot instead of the first contact with a managerRead the case study →

FAQ

Why not an off-the-shelf CRM?

The system does exactly what your process needs, without extra modules or per-user fees. For a business with non-standard stages this is often simpler and cheaper.

Can we start small?

Yes. For example, the Mini-CRM in Telegram for a repair service runs as a bot, and maintenance costs about €8.50 a month.

Where is the data stored?

In a PostgreSQL database on a server with regular backups. Where to host the system is decided according to your requirements.

All services

Email and documentsLearn more →Website and price monitoringLearn more →Content collection and publishingLearn more →AI in processesLearn more →Reports and dashboardsLearn more →

Need similar automation?

Describe your process and we will estimate what can be handed over to a system.

Discuss your task