A CRM built around your process costs from €350 for a ready-made mini CRM in Telegram to €3 000–5 000 for a web system with roles, reminders, requests and a customer base. In between sits a Telegram bot-based system at €1 000–2 000.
What we mean by a CRM
For us, a full CRM is a web admin panel: roles, reminders, requests, customers and more. When needed, we add a Telegram bot for quick access. The system does what your process needs, with no unnecessary modules and no per-user fees.
Not every business needs a web system right away. The simpler levels run in Telegram as a bot: the ready-made mini CRM and bot-based systems.
Prices by complexity level
| Level | Price | What it is | Timeline |
|---|---|---|---|
| Ready-made mini CRM in Telegram | €350, €500 with an Android app | Requests, assignees, statuses, statistics | Installed on the day of purchase |
| Small custom bot-based solution | from €350 | A bot built around your scenario | Up to a month |
| Telegram bot-based system | €1 000–2 000 | A full system that runs through a bot | Up to a month |
| CRM with a web admin panel | €3 000–5 000 | Web admin panel + Telegram bot if needed | Up to a month |
Prices are indicative, in euros; the full table is on our pricing page. The first level is covered in detail in “How much does a Telegram mini CRM cost”.
What the price depends on
The price depends not on the word “CRM” but on what the system actually has to do. To quote it, we need to know five things:
- What to automate. Which process eats your time now: requests, documents, reports or something else.
- Who will use it. Just you, your team, or your customers as well, and what their roles are.
- What to integrate with. Websites, email, other systems, Telegram.
- Industry. So we account for how processes work in your field.
- Timeline and budget. If you haven't set a budget yet, just say so.
It is cheapest when your process matches the ready-made mini CRM: you pay €350 or €500, plus changes from €100 if needed, instead of development from scratch.
How long implementation takes
From same-day installation (ready-made mini CRM) to a month of development (a system built for your process). Development goes in stages:
- Roles and stages: who does what and which statuses a request goes through.
- First version: the most important scenarios, tested on your examples.
- Launch: your team starts working in the system.
- Refinements: the system adapts to how your team actually works.
Hosting, support and warranty
| What | Price | Note |
|---|---|---|
| Hosting on our server | €8.50 per month | Regular backups included |
| Priority support | €50 per month | Optional, separate from hosting |
| Warranty | 12 months | On solutions we build |
Data is stored in a PostgreSQL database with regular backups. Where exactly the system is hosted is decided based on your requirements.
When a mini CRM is enough and when you need a web system
A Telegram mini CRM is enough
When your work is requests that need to be taken in, handed to a free assignee and seen through to closing. That is how our repair service case study works: an operator, an administrator and 10 technicians in one bot, 0 lost requests and 45 hours of routine saved per month.
You need a bot-based system
When your process is your own and doesn't fit the ready-made mini CRM, but your team is comfortable working in Telegram. A small solution starts at €350, a full system costs €1 000–2 000. More on our Telegram bot development page.
You need a web system
When you need a web admin panel with roles, reminders, requests and a customer base, and the bot only gives quick access. That is the €3 000–5 000 level; see our CRM, ERP and bots page.
You can start small. The €350 ready-made mini CRM can be adapted to your business, and when it is no longer enough, you can move up to a bot-based system or a CRM with a web admin panel.
FAQ
How much does a CRM cost for a small business?
A ready-made mini CRM in Telegram costs €350, or €500 with an Android app. A Telegram bot-based system costs €1 000–2 000, and a CRM with a web admin panel and a bot costs €3 000–5 000; prices are indicative, and we quote the exact one once the task is clear.
What does a €3 000–5 000 CRM include?
It is a web admin panel with roles, reminders, requests, customers and more. When needed, we add a Telegram bot for quick access.
How long does CRM implementation take?
We install the ready-made Telegram mini CRM on the day of purchase. A system built for your process takes up to a month to develop.
What does a CRM cost per month after launch?
Hosting on our server costs €8.50 a month and includes regular backups. Priority support is billed separately at €50 a month, and there are no per-user fees.
Is there a warranty on the CRM?
Yes, solutions we build come with a 12-month warranty.
Mini CRM or web system: which should I choose?
A mini CRM is enough if you need to manage requests, assignees and statuses in Telegram. A web system is needed when you want a web admin panel with roles, reminders and a customer base; you can start with a mini CRM and expand later.