Home appliance repair service · 10 technicians
Requests no longer get lost in a notebook
The operator, the administrator and the technicians handle requests in one Telegram bot, and the statistics calculate themselves.
For your service company
The same bot — for your service company
A ready-made bot, installed and set up for your service on the day of purchase, with changes in up to 5–10 days.
Requests, technicians and statuses, spare-parts stock, daily reports and statistics — in Telegram.
Plus SMS to customers from your phone's SIM on every status change, and the customer's card on screen during an incoming call.
Hosting — €8.5 per month if the bot runs on our server; priority support — €50 per month, optional.
Ask about the CRMAll requests were written down in a notebook. Who was busy, what was closed and how much was earned lived in people's heads.
The operator creates a request through a short questionnaire, the administrator assigns a free technician (the bot checks their availability for that time slot), and the technician manages the statuses.
What the solution does
- Creating a request through a questionnaire
- Checking a technician's availability for the required time
- Contact base and client history
- Statistics for any period
- Prices and payment method: card or cash
- Alerts about technicians' actions: postponed, closed, cancelled, asked for a day off
- Tracking unassigned and unfinished orders
Results
Built with
Contact
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