Riadov Systemsprocess automation

How Much Does a Mini CRM in Telegram Cost? Prices and Timelines

A ready-made Telegram mini CRM costs €350, or €500 with an Android app. Installed on the day of purchase; hosting €8.50 a month.

Published: 4 min readRiadov Systems

A ready-made mini CRM in Telegram costs €350, or €500 with an Android app. We install it on the day of purchase; hosting on our server costs €8.50 a month, with regular backups included.

Telegram mini CRM pricing

OptionPriceWhat you getWhen to choose it
Ready-made mini CRM in Telegram€350Requests, assignees, statuses, statisticsYour work revolves around requests and assignees
Mini CRM with an Android app€500The same + SMS to customers and a caller cardCustomers call and expect status updates
Changes to the ready-made mini CRMfrom €100Adjustments for your businessThe ready-made version almost fits
Small custom bot-based solutionfrom €350A bot built around your scenarioYour process looks nothing like the mini CRM
Hosting€8.50 per monthOur server, backupsThe bot runs on our server
Priority support€50 per monthSeparate from hostingOptional

All prices are indicative, in euros. The full list is on our pricing page.

What the €350 mini CRM includes

A mini CRM is more than a bot that answers questions. It takes each request from creation to closing, and your team works with it inside Telegram, with no separate system to buy. The ready-made version is the one from our repair service case study:

  • the operator creates a request through a short questionnaire;
  • the administrator assigns a free technician, and the bot checks they aren't booked for that time slot;
  • the technician updates statuses, and you get alerts about their actions: postponed, closed, cancelled, asked for a day off;
  • a contact base and history for every customer, prices and payment method: card or cash;
  • tracking of unassigned and unfinished orders, statistics for any period.

The repair service version also has spare-parts stock and daily reports.

What the Android app adds for €500

The €150 difference buys an app for the Android phone you use to talk to customers. It adds two things:

  • SMS to customers on every status change. Messages go out from your phone's SIM card.
  • The customer's card on screen during an incoming call.

If your customers message rather than call and don't need status texts, the €350 version is enough.

What the price depends on

The key question is how closely your process matches the ready-made mini CRM.

  • Roles. The ready-made version has three roles, as in the case study: operator, administrator and technician. If your roles differ, for example customers also use the bot, we quote after you describe the task: it may mean changes or a custom solution.
  • Scenarios. The ready-made version covers the request flow from the case study: questionnaire, assigning a free technician, statuses, statistics. Anything beyond that flow means changes (from €100) or a custom bot-based solution (from €350).
  • Scale. If the task outgrows a small solution, a full bot-based system costs €1 000–2 000. Our article “How much does a CRM cost” explains how to pick a level.

To give you an exact price, we need to know what you want to automate, how many people will use it, what it should integrate with, your industry, your timeline and your budget.

How long it takes

We install the ready-made mini CRM on the day of purchase. Custom development, meaning your own bot-based solution, takes up to a month.

Hosting, support and warranty

After launch, the mini CRM can run on our server: hosting costs €8.50 a month and includes regular backups. Priority support is not part of hosting; you can add it for €50 a month if you want it. Solutions we build come with a 12-month warranty.

Note: prices are indicative. We give the exact price and timeline once the task is clear.

What the mini CRM delivered in the case study

A home appliance repair service with 10 technicians used to write requests in a notebook, and who was busy or what was closed lived in people's heads. After launching the Telegram mini CRM:

  • 0 lost requests;
  • 45 hours of routine saved per month;
  • hosting at about €8.50 a month.

Other kinds of bots and their prices are on our Telegram bot development page.

FAQ

How much does a mini CRM in Telegram cost?

A ready-made mini CRM in Telegram costs €350, or €500 with an Android app. Hosting on our server costs €8.50 a month, with regular backups included.

How is a mini CRM different from a regular Telegram bot?

A mini CRM manages requests: the operator creates a request, the administrator assigns a free assignee, the assignee updates statuses, and statistics are calculated automatically. It runs in Telegram as a bot, but it is not just a bot.

What does the Android app in the €500 version do?

The app sends customers an SMS from your phone's SIM card on every status change and shows the customer's card on screen during an incoming call.

How fast can a mini CRM be up and running?

We install the ready-made Telegram mini CRM on the day of purchase. A custom bot-based solution takes up to a month to build.

What does a mini CRM cost per month after launch?

Hosting on our server costs €8.50 a month and includes regular backups. Priority support is billed separately at €50 a month and is optional.

Can the ready-made mini CRM be adapted to my business?

Yes, changes to the ready-made mini CRM for your business start at €100. If your process is entirely different, a small custom bot-based solution starts at €350; solutions we build come with a 12-month warranty.

Need similar automation?

Describe your process and we will estimate what can be handed over to a system.

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