Riadov Systemsprocess automation

Telegram Shop: A Bot with Payments, Catalogue and Orders

No ready-made Telegram shop: we build it for your task from €350, or €1 000–2 000 for a bot-based system, up to a month. What we've built.

Published: 5 min readRiadov Systems

We don't have a ready-made Telegram shop: a bot with a catalogue, orders and payments is custom development for us. A small bot-based solution starts at €350, a full bot-based system costs €1 000–2 000, and development takes up to a month. We have already built some of the parts a shop is made of in other bots: orders with statuses, notifications, a button-driven catalogue and paid access.

What a Telegram shop is made of

Broken down into parts, a shop in Telegram usually looks something like this:

  • Catalogue — products or services with a description and price, navigated with buttons;
  • Cart — the items chosen before checkout;
  • Payment — how and when the buyer pays;
  • Order — what was ordered and the buyer's details;
  • Statuses — the order's path from new to closed;
  • Notifications — who learns about a new order or a status change, and when.

This is a general outline, not a product we sell off the shelf. Which parts you need depends on what you sell, to whom, and who on your team handles orders.

What we have already built

Shop elementBacked by a case study?How we do it
CataloguePartly: a button-driven catalogue of projects and services in a business card botBuilt around your range
CartNoCustom development
PaymentPartly: points-based access in a paid group topicPayment method agreed for your task
Orders and statusesYes: requests with roles and statuses in a mini CRMStages and statuses for your process
NotificationsYes: on assignees' actions in a mini CRMWho gets what, set by your roles
Stock and deliveryNoNot promised upfront, discussed separately

Orders, statuses and notifications: the mini CRM

In our case study for a repair service with 10 technicians, an operator creates a request through a short quiz, an administrator assigns a free technician, and the technician updates the status. Notifications come in when a technician postpones, closes or cancels a job, statistics for any period are calculated automatically, and the result is 0 lost requests. Each request records the price and the payment method, card or cash, but that is payment tracking, not taking money inside the bot. A shop works on the same logic: an order is a request with roles and statuses.

Payment: the paid group topic

In our car club case study, members can post in a separate group topic only with points: the bot deducts 1 point per message and controls access on its own. Free points renew every month, and paid points are added by the administrator in an admin panel. So the bot manages paid access, but nobody pays by card inside the bot. The mechanics are described in detail in our article on the paid Telegram group topic.

Card payments via Stripe are on the list of what we build into systems with a client portal. We don't have a Telegram shop case study with such payments, so how your bot takes money is agreed for your specific task.

Catalogue: the business card bot

The business card bot shows FAQs, services and terms, a catalogue of projects and contacts, all navigated with buttons. It is a shop window without a cart or payment: customers see what you offer straight away, without waiting for a manager.

Cost and timeline

WhatPriceNote
Small custom Telegram bot-based solutionfrom €350Scope agreed once the task is clear
Full bot-based system€1 000–2 000All work goes through the bot, no web admin panel
CRM: web admin panel + Telegram bot€3 000–5 000If orders need to be managed in a web admin panel
Hosting on our server€8.50 a monthRegular backups included
Priority support€50 a monthOptional
Warranty12 monthsOn solutions we build

Development for your task takes up to a month. How to choose between these levels is covered in “Ready-made or custom-built”. All prices are on our pricing page, and other bot formats on the Telegram bot development page.

What we don't promise upfront. An out-of-the-box shop, stock tracking, delivery, or payment services other than Stripe. If you need any of these, tell us: once the task is clear, we will say whether we take it on and what it will cost.

What to prepare before we talk

  • what you sell, to whom, and your industry;
  • who will use the bot: just you, your team, or your buyers too;
  • what to integrate with: website, email, other systems;
  • how you want to receive payments;
  • timeline and budget; if you haven't set a budget yet, just say so.

FAQ

Do you have a ready-made Telegram shop?

No, we don't have a ready-made Telegram shop. We build a bot with a catalogue, orders and payments as custom development: a small solution from €350, a full bot-based system for €1 000–2 000.

How much does a Telegram shop cost?

A small custom Telegram bot-based solution starts at €350, a full bot-based system costs €1 000–2 000, and a CRM with a web admin panel and a bot costs €3 000–5 000. We quote the exact price once the task is clear.

Can the bot take card payments?

Card payments via Stripe are on the list of what we build into systems with a client portal. We don't have a Telegram shop case study with such payments, so the payment method for your bot is agreed for your task.

Which shop parts have you already built?

Orders as requests with roles, statuses and notifications in a mini CRM for a repair service. A button-driven catalogue in a business card bot, and points-based paid access in a paid Telegram group topic.

How long does it take to build a Telegram shop?

Development for your task takes up to a month. We give the exact timeline together with the price once the task is clear.

What are the payments after launch?

Hosting on our server costs €8.50 a month, with regular backups included. Optional priority support is €50 a month, and the solution we build comes with a 12-month warranty.

Need similar automation?

Describe your process and we will estimate what can be handed over to a system.

Discuss your task